Privacy Policy

This policy explains how Bulkargo LLC (“Bulkargo,” “we,” “us”) handles personal data when you visit www.bulkargo.com, contact us, or submit a quote request.

Data We Collect

When you request a quote, we collect the information you provide in the form. This may include:

• Your name, company, email address, and optional phone number.
• Cargo type, cargo description, estimated volume, loading and discharge locations, preferred timeline, and any message you include.
• A security-verification token used to protect the form from automated abuse.

We do not offer website accounts, article comments, or a newsletter subscription through this site.

When you use the site, Cloudflare and our analytics tools may process technical and usage data such as your IP address, approximate country, browser and device information, requested pages, timestamps, referrer, and interactions with contact or quote features. We do not send names, email addresses, phone numbers, company names, ports, cargo descriptions, messages, or other free-text form entries to analytics.

Why We Use Personal Data

We use personal data to:

• Review and respond to inquiries and quote requests.
• Create and manage a lead and related quote opportunity in our customer relationship management system.
• Communicate about the requested service and, if the discussion progresses, administer the business relationship.
• Protect the website and form from spam, fraud, and security threats.
• Measure site usage and conversion performance, diagnose errors, and improve the site.
• Keep records, resolve disputes, enforce our terms, and comply with legal obligations.

Depending on the circumstances and applicable law, we rely on your request for pre-contractual steps, our legitimate interests in operating and securing the business, consent where required for non-essential analytics, and compliance with legal obligations.

Service Providers and Disclosures

We do not sell or rent personal data. We use the following providers to operate the site and handle inquiries:

• Cloudflare provides website delivery, security, hosting infrastructure, Cloudflare Turnstile form protection, and Cloudflare Zaraz tag management. Turnstile processes browser and device signals needed to distinguish people from automated traffic; it does not receive your form entries.
• Zoho CRM receives the quote-request data needed to create and manage a lead and quote opportunity.
• Google Analytics 4, delivered through Cloudflare Zaraz, receives page and non-PII event data used to understand site and conversion performance.

We may also disclose data to professional advisers or public authorities when reasonably necessary to protect our rights, comply with law, or respond to a valid legal request. These providers may process data in countries other than your own, subject to the safeguards available under their contracts and applicable law.

Cookies and Similar Technologies

Cloudflare, Turnstile, Zaraz, and Google Analytics may use cookies or similar browser storage for security and measurement. The Cookie Policy explains the technologies currently used and how browser controls affect them.

Retention

We retain personal data only for as long as reasonably necessary to respond to the inquiry, manage any resulting business relationship, maintain appropriate business and security records, resolve disputes, and meet legal obligations. The period varies with the nature and status of the inquiry. When data is no longer required, we delete or anonymize it where reasonably practicable. Service providers may retain limited records under their own legal and security obligations.

Your Rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, or portability of your personal data; object to certain processing; withdraw consent where processing relies on consent; and complain to a competent data-protection authority. These rights may be subject to legal exceptions.

To exercise a right, email contact@bulkargo.com. We may need to verify your identity before acting on a request.

Security

We use reasonable technical and organizational safeguards designed to protect personal data. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this policy when our services, providers, or legal obligations change. The date at the top identifies the latest revision.

Contact Us

Questions and privacy requests may be sent to contact@bulkargo.com.